NSW Bushfire Community Recovery Information

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Bellingen Coworking - Our community growing businesses, careers and lives through knowledge sharing, networking and camaraderie

Help re-establishing your business
The NSW Government has set up a bushfire customer care service to help people and businesses. No matter where you are in your bushfire recovery process; whether you need a single service or a specialist to guide you every step of the way, Service NSW is here to help get your business going again.

Click here to view A message from Mick Willing, State Recovery Coordinator about COVID-19 and supporting communities in bushfire recovery.


Personalised services
Our Service NSW Business Concierge know what support is available across all levels of government and can guide you through every step. They can help:
• replace personal and business documents like licences, permits and certificates
• directly impacted small businesses apply for a bushfire recovery grant
• you apply for low-interest loans
• connect you with free local business advisors
• fill out forms and reduce your paperwork
• licensees with Liquor & Gaming NSW
• provide information for employees about allowances and the help available.


Business Connect
Business Connect advisors have experience running their own small business. They’ll be able to advise you on matters such as managing your cash flow and how to access financial support. Advisors are travelling to impacted areas and can visit you at your business.


Financial support
Disaster relief grants and loans

• Small Business and Non-Profit Organisation Grant up to $50,000
Available to directly damaged small businesses and non-profit organisations in declared disaster areas, to help pay for costs associated with the clean up and reinstatement of operations.
• Special Disaster Grant – Bushfires (Primary Producers) up to $75,000
Available to directly affected primary producers in declared disaster areas, for immediate clean up and repairs to infrastructure.
• Bushfire Working Capital Loan up to $50,000
Available to directly and indirectly affected small businesses, non-profit organisations and primary producers in declared disaster areas, to restore or replace damaged assets or to meet working capital needs.
Bushfire Recovery Loan up to $500,000
Available to directly and indirectly affected small businesses, non-profit organisations and primary producers in declared disaster areas, to restore or replace damaged assets or to meet working capital needs.
Disaster Recovery Allowance (to cover lost income)
Services Australia is offering a Disaster Recovery Allowance if a declared disaster directly affects your income. This short-term payment is available to cover a maximum of 13 weeks and is paid from the date you lose your income as a direct result of the NSW bushfires.
No-cost clean up
$25 million has been allocated for the clean up of both insured and uninsured homes and businesses damaged by bushfire, at no cost to the owners.
Fence repair
If your land borders national park or nature reserves and your fences have been damaged or destroyed, the National Parks and Wildlife Service is offering help to replace or repair your fence.
Deferred taxes and fines
Revenue NSW has paused enforcement and audits relating to payroll tax for 3 months, and the enforcement of fines for 28 days.
Local business capability
Government agencies will source work from local businesses in affected areas where possible and are calling for businesses to register their capabilities.


Additional support
Service NSW bushfire customer care service
An online one-stop-shop of help available from local, state and federal government.
Dispute resolution
The NSW Small Business Commission helps parties talk about their problems and work towards a solution through negotiation and communication, and can help small businesses with issues including retail leasing and insurance concerns.
Mental health
NSW Health is providing additional staff and resources in impacted communities. Their support includes advice and pathways to care for people who need specialist assistance.


Get in touch with us
Visit: Any Service NSW Centre, Mobile Service Centre or a Bushfire Recovery Centre
Online: service.nsw.gov.au
Call: 13 77 88


Community Fire Update Information

The lead agency during bushfires is the Rural Fire Service (RFS) and there are a range of protocols and arrangements that exist between the various agencies, government departments and local government that support disaster and recovery. In addition the RFS do work on a range of potential disaster scenarios and this includes protecting key assets, towns and villages.

The RFS puts out extensive information about preparedness generally, emphasising the need for all of us to have a fire plan. Advice is on their website regarding fire planning and resident preparedness. Hard copies are available at the council offices to assist community members. Fire planning looks at not just what arrangements you might make as a fire approaches, but preparing and protecting your home.

The Mid North Coast RFS also put out regular updates on their facebook page regarding current fire conditions. Council’s website also contains detailed information. In addition as part of their role as the lead agency, the Mid North Coast RFS will also conduct community briefings for residents likely to be impacted by fire.

To stay informed and updated during a bushfire event, take advantage of the regular updates that will be provided here and to ensure you and you’re family are prepared if threatened by a bushfire take five minutes to make or improve your plan by logging onto https://www.myfireplan.com.au/ .

Further information can be found in the document library or via the important links on this page.





Bellingen Coworking - Our community growing businesses, careers and lives through knowledge sharing, networking and camaraderie

Help re-establishing your business
The NSW Government has set up a bushfire customer care service to help people and businesses. No matter where you are in your bushfire recovery process; whether you need a single service or a specialist to guide you every step of the way, Service NSW is here to help get your business going again.

Click here to view A message from Mick Willing, State Recovery Coordinator about COVID-19 and supporting communities in bushfire recovery.


Personalised services
Our Service NSW Business Concierge know what support is available across all levels of government and can guide you through every step. They can help:
• replace personal and business documents like licences, permits and certificates
• directly impacted small businesses apply for a bushfire recovery grant
• you apply for low-interest loans
• connect you with free local business advisors
• fill out forms and reduce your paperwork
• licensees with Liquor & Gaming NSW
• provide information for employees about allowances and the help available.


Business Connect
Business Connect advisors have experience running their own small business. They’ll be able to advise you on matters such as managing your cash flow and how to access financial support. Advisors are travelling to impacted areas and can visit you at your business.


Financial support
Disaster relief grants and loans

• Small Business and Non-Profit Organisation Grant up to $50,000
Available to directly damaged small businesses and non-profit organisations in declared disaster areas, to help pay for costs associated with the clean up and reinstatement of operations.
• Special Disaster Grant – Bushfires (Primary Producers) up to $75,000
Available to directly affected primary producers in declared disaster areas, for immediate clean up and repairs to infrastructure.
• Bushfire Working Capital Loan up to $50,000
Available to directly and indirectly affected small businesses, non-profit organisations and primary producers in declared disaster areas, to restore or replace damaged assets or to meet working capital needs.
Bushfire Recovery Loan up to $500,000
Available to directly and indirectly affected small businesses, non-profit organisations and primary producers in declared disaster areas, to restore or replace damaged assets or to meet working capital needs.
Disaster Recovery Allowance (to cover lost income)
Services Australia is offering a Disaster Recovery Allowance if a declared disaster directly affects your income. This short-term payment is available to cover a maximum of 13 weeks and is paid from the date you lose your income as a direct result of the NSW bushfires.
No-cost clean up
$25 million has been allocated for the clean up of both insured and uninsured homes and businesses damaged by bushfire, at no cost to the owners.
Fence repair
If your land borders national park or nature reserves and your fences have been damaged or destroyed, the National Parks and Wildlife Service is offering help to replace or repair your fence.
Deferred taxes and fines
Revenue NSW has paused enforcement and audits relating to payroll tax for 3 months, and the enforcement of fines for 28 days.
Local business capability
Government agencies will source work from local businesses in affected areas where possible and are calling for businesses to register their capabilities.


Additional support
Service NSW bushfire customer care service
An online one-stop-shop of help available from local, state and federal government.
Dispute resolution
The NSW Small Business Commission helps parties talk about their problems and work towards a solution through negotiation and communication, and can help small businesses with issues including retail leasing and insurance concerns.
Mental health
NSW Health is providing additional staff and resources in impacted communities. Their support includes advice and pathways to care for people who need specialist assistance.


Get in touch with us
Visit: Any Service NSW Centre, Mobile Service Centre or a Bushfire Recovery Centre
Online: service.nsw.gov.au
Call: 13 77 88


Community Fire Update Information

The lead agency during bushfires is the Rural Fire Service (RFS) and there are a range of protocols and arrangements that exist between the various agencies, government departments and local government that support disaster and recovery. In addition the RFS do work on a range of potential disaster scenarios and this includes protecting key assets, towns and villages.

The RFS puts out extensive information about preparedness generally, emphasising the need for all of us to have a fire plan. Advice is on their website regarding fire planning and resident preparedness. Hard copies are available at the council offices to assist community members. Fire planning looks at not just what arrangements you might make as a fire approaches, but preparing and protecting your home.

The Mid North Coast RFS also put out regular updates on their facebook page regarding current fire conditions. Council’s website also contains detailed information. In addition as part of their role as the lead agency, the Mid North Coast RFS will also conduct community briefings for residents likely to be impacted by fire.

To stay informed and updated during a bushfire event, take advantage of the regular updates that will be provided here and to ensure you and you’re family are prepared if threatened by a bushfire take five minutes to make or improve your plan by logging onto https://www.myfireplan.com.au/ .

Further information can be found in the document library or via the important links on this page.